Everyone gets to speak to an onboarding specialist on the phone, no matter their plan
"Informed has been a crucial element to my business' success. They are absolutely the best at repricing. In fact, they are repricing scientists."
-Christian Souza, Informed customer
Seamless onboarding. Exceptional support.
Add your marketplaces, upload your listings and enable repricing before your 14 day trial even starts. It's that simple.
The best part? Our industry-leading Advocacy team is there for you every step of the way.
Our most frequently asked questions
How does the free trial work?
You’ll get instant access to all of our features for a full 14 days. And don’t worry, we know you’re busy. So the clock doesn’t start until you’re done setting up your account and you click the “Enable Repricing” button. Once you’re off and running, you’ll be able try out all strategy types, reprice on a continuous frequency, request phone support, and much more. Once your trial is over, you’ll wonder how you ever lived without it! You’ll be prompted to select a paid plan and all of your customizations, data, and listings will remain intact.
What kind of strategies do you offer?
We offer two algorithmic strategies. One is called Get the Buy Box, which works to win and keep the Buy Box. The other is called Sales Velocity, which is a solution for optimizing the price of private label goods or listings with no competition. We also have pre-configured strategies to compete with featured merchants or the lowest price. For added flexibility, you can customize a strategy based on Fulfillment Network, Feedback Rating, Seller Rating Count, Featured Seller Status, or even compete directly against the Buy Box.
To learn more about the different types, watch this helpful product demo.
Can I only pick one repricing strategy?
Nope, mixing and matching is encouraged. You have the ability to duplicate or create multiple strategies, and you're able to assign any strategy to as many or as few of your listings as you'd like.
Are there any set up fees or long-term contracts?
Absolutely not. Informed is a pay-as-you-go service. You simply pay month-to-month and can cancel at any time.
Sellers willing to make a long-term strategic investment can purchase 12 months of service at a discount.
What marketplaces are compatible with Informed?
Currently, Informed works with Amazon, Walmart Marketplace, and eBay, with additional marketplaces in the works.
The specific Amazon Marketplaces that we cover are Amazon.com (US), Amazon UK, Canada, Germany, France, Italy, Spain, Japan, Mexico, Australia, and Brazil.'
How long does it take to set up?
You should be good to go in about 15 minutes. Create a free account and sync a marketplace. Then, you’ll need to customize a repricing strategy or select one of our pre-built algorithms, which automatically work towards hitting a goal. Finally, you’ll need to enter minimum prices for each listing. You can upload this info in bulk using our spreadsheet template, automatically calculate it based on your desired profit margin, or enter it manually. If you get stuck, we have hands-on support standing by to help.
Will you take a percentage of our sales?
Unlike other repricing companies, Informed does not take a commission or percentage of any sale. There are no contracts or long-term commitments, and you can cancel at any time.
What if I don't want to reprice all of my items?
If you do not want Informed to reprice certain items, you can easily turn repricing off for those listings or simply avoid setting a Minimum Price on them (listings without a Min Price will never be repriced by Informed.)
Can I talk to someone on the phone if I have trouble?
Yes! If you are on our Growth or Professional plan, you can schedule a phone call with one of our Advocacy Managers at any time. In-app and Email Support is available across all plans. Click here to ask us a question, or visit our Help Center for more information.)
How fast will Informed reprice my listings?
We send price changes to the marketplace instantly. Once the marketplace accepts the price change, it will be reflected on the offer page.